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Etsy, Inc. Gets a New CEO and Reports a Loss

By Daniel Sparks – May 3, 2017 at 3:10PM

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There have been some big changes over at Etsy. Here are the highlights from the marketplace operator's first-quarter earnings release.

Marketplace platform for creative goods specialist Etsy (ETSY 0.27%) surprised investors on Tuesday when, along with reporting its first-quarter earnings, management said it is replacing its CEO with board member Josh Silverman, effective immediately.

Here's a look at the first quarter, along with an overview of Etsy's sudden CEO change.

Etsy results: The raw numbers


Q1 2017

Q1 2016

Year-Over-Year Change


$96.9 million

$81.9 million


Net income

($0.4 million)

$1.2 million

($1.6 million)

Gross merchandise sales

$719.0 million

$629.9 million


Active sellers




Data source: Etsy first-quarter earnings release.  

Etsy's results were "lower than anticipated" in Q1, said outgoing CEO Chad Dickerson, citing "a challenging February."

Etsy's gross merchandise sales (GMS) on its platform increased 14.2% year over year to $719 million. The company attributed the growth to a 12.4% year-over-year rise in active sellers and an 18.5% increase in active buyers during the same period.

A 36.4% year-over-year jump in operating expenses, which management said was primarily due to an increase in employee-related expenses and marketing, pressured earnings and ultimately caused the company to swing to a loss.

About Etsy's CEO change

Dickerson stepped down this week and was replaced by board member Josh Silverman. Dickerson also resigned from his chairman position, which will be filled by Etsy board member Fred Wilson.

Silverman, who has two decades of product development, marketing, and e-commerce experience, is well-qualified for the CEO position, according to Etsy:

His deep industry experience includes leading and growing consumer technology companies and scaling global marketplaces. Josh previously served as President of Consumer Products and Services at American Express. Before American Express, Josh was CEO of Skype, CEO of, an eBay company, and held various executive roles at eBay. He was also a co-founder and CEO of Evite, Inc. and he currently serves on the board of directors of Shake Shack.

First-quarter highlights

  • GMS was up 15.2% on a constant currency basis.
  • Mobile visitors on Etsy accounted for 66% of the company's online visits, up from 63% in the first quarter of 2016 and 65% in the fourth quarter of last year.
  • Mobile accounted for 51% of GMS, up from 47% in the first quarter of 2016 and 49% in Q4.
  • International sales accounted for 32.1% of Etsy's first-quarter GMS, up from 30.3% in the year-ago quarter and 30.4% in Q4.
  • Year-over-year international GMS growth accelerated for the fourth quarter in a row.
  • Etsy said it expects to eliminate 80 positions, or about 8% of its workforce, reflecting a realignment of its teams late last year that resulted in improved cross-functional collaboration and faster execution.
Etsy website shown on a laptop.

Image source: Etsy.

Looking ahead

Going forward, Etsy remains optimistic about its business. "I am confident that the fundamental strength of Etsy's business and its unique competitive position will drive long-term growth for all stakeholders," Dickerson said.

Furthermore, Dickerson said the company's workforce reduction builds a better foundation for the company over the long haul: "Today, we announced an expense reduction and realignment initiative to help position Etsy for growth. Etsy's business has evolved significantly over the past 12 years and, while decisions like these are never easy, the Board is confident that this initiative will give the Company greater focus and agility in the near term, while allowing the Company to continue expanding in key growth areas."

Investors will want to tune into Etsy's second-quarter results, as management said it plans to revisit the company's full-year outlook and provide details on its expectations for the year when it reports Q2 earnings.

Daniel Sparks has no position in any stocks mentioned. The Motley Fool owns shares of and recommends eBay and Etsy. The Motley Fool is short Shake Shack. The Motley Fool recommends American Express. The Motley Fool has a disclosure policy.

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