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Could This Under-the-Radar AI Stock Help Boost Your Growth Portfolio?

By Eric Cuka – Sep 15, 2021 at 10:00AM

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Advancements in artificial intelligence and machine learning have accelerated the power of bots. Is this AI chatbot stock a long-term winner?

Today, I continue my top-AI-stocks video series. If you are new to this series, it covers my personal top 12 artificial intelligence stocks focused on growth and disruptive innovation. I have done my best to find the highest-growth companies in a variety of sectors with disruptive growth trends. Last time, I shared my top AI stocks for cybersecurity and digital transformation. In today's video, I am breaking down a company that's not usually thought of in connection with AI. 

Twilio (TWLO -1.62%) is often misunderstood. Sure, it helps companies connect to customers, but what else does it do? Here is a list of solutions Twilio can offer:

  • Messaging: You can send and receive SMS, MMS, and OTT messages globally (to and from over 180 countries) and in a scalable manner. For example, Twilio can be used to create automated replies to customers and route important requests to humans for additional interaction. 
  • Customer engagement: Contact centers can leverage Twilio for customer engagement channels, and the tools can be quite complex. For example, Twilio offers AI-powered tools for customer self-service, automatic text notifications, callbacks, etc. 
  • Marketing: Campaigns can use Twilio to send specific, customizable messages with the ability to track data such as click-through rates.
  • Business email services: Twilio can send and receive emails. Twilio SendGrid Email API allows businesses to create flexible, scalable, and engaging campaigns.

In the video below, I focus on the customer engagement portion of Twilio's business. Specifically, how businesses can leverage Twilio to create chatbots to respond to clients intelligently and increase efficiency, decrease cost, and improve employee happiness and retention. I even provide a demo of Twilio Studio to show you how simple it is to drag and drop widgets to create these bots that leverage AI, machine learning, and APIs. Please watch and don't forget to subscribe to the channel. 

*Stock prices used in the below video were during the trading day of September 14, 2021. The video was published on September 14, 2021.

John Mackey, CEO of Whole Foods Market, an Amazon subsidiary, is a member of The Motley Fool's board of directors. Suzanne Frey, an executive at Alphabet, is a member of The Motley Fool's board of directors. Randi Zuckerberg, a former director of market development and spokeswoman for Facebook and sister to its CEO, Mark Zuckerberg, is a member of The Motley Fool's board of directors. Eric Cuka owns shares of Alphabet (A shares), Amazon, Salesforce.com, and Twilio. The Motley Fool owns shares of and recommends Alphabet (A shares), Alphabet (C shares), Amazon, Facebook, Salesforce.com, and Twilio. The Motley Fool recommends the following options: long January 2022 $1,920 calls on Amazon and short January 2022 $1,940 calls on Amazon. The Motley Fool has a disclosure policyEric is an affiliate of The Motley Fool and may be compensated for promoting its services. If you choose to subscribe through his link, he will earn some extra money that supports his channel. His opinions remain his own and are unaffected by The Motley Fool.

Stocks Mentioned

Twilio Stock Quote
Twilio
TWLO
$48.64 (-1.62%) $0.80
Alphabet Stock Quote
Alphabet
GOOGL
$100.44 (-0.55%) $0.55
Salesforce Stock Quote
Salesforce
CRM
$144.56 (-1.66%) $-2.44
Amazon.com Stock Quote
Amazon.com
AMZN
$94.13 (-1.44%) $-1.37
Meta Platforms Stock Quote
Meta Platforms
META
$123.49 (2.53%) $3.05
Alphabet Stock Quote
Alphabet
GOOG
$100.83 (-0.44%) $0.45

*Average returns of all recommendations since inception. Cost basis and return based on previous market day close.

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