How do some companies manage to retain their customers, regardless of how bad they are? The answer is something called ‘stickiness.’
News & Analysis: Starbucks
At the Tryer Center, the coffee giant is fostering innovative ideas that can rapidly percolate through the company.
Markets bounced back from early losses Friday morning.
Management talks digital customer relationships, customer connections, and China.
The company issues a $1 billion sustainability bond.
The amount of publicity one production error on a "Game of Thrones" episode generates may be priceless.
The company has invested heavily in getting customers to join.
Luring in crowds of Instagram-happy occasional customers for wacky one-off Frappuccinos is so 2017.
Starbucks has proven its doubters wrong over the past few quarters, but Starbucks stock is still too expensive to be a worthwhile investment right now.
These three familiar brands have made their more patient stockholders rich.