How to dispute an item on your ChexSystems report
If you think any information on your consumer disclosure report is inaccurate or it was due to identity theft and not your fault, you can dispute it directly with the source of the information. The name, address, and possibly the telephone number of the bank that provided the information will be listed in the report.
Alternatively, you can submit a dispute through ChexSystems, and it will reach out to the source on your behalf for a reinvestigation. Dispute requests through ChexSystems are available through its website, by phone, and by mail.
During the dispute process, you have the option to provide supporting documentation, such as police reports or affidavits showing you were the victim of identity theft. You're not required to provide anything, but it could help your case.
ChexSystems usually completes reinvestigations of disputes within 30 days and will notify you of the results. If your dispute is successful, ChexSystems will remove the negative item from your report.
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