What is e-commerce?
E-commerce is shorthand for electronic commerce. Essentially, it’s the buying and selling of goods online and the related businesses that facilitate it, such as those that provide supply chain management, fulfillment, payment processing, and software.
E-commerce emerged shortly after the widespread adoption of the world wide web, which opened up a brand-new selling channel. Instead of having to visit a store or order from a catalog, consumers were now able to shop through the internet, and businesses had a convenient new selling channel.
The best-known e-commerce company in the U.S. is Amazon (AMZN -1.19%), an industry pioneer in the U.S. and much of the world.
Amazon has set expectations among consumers, using a model built around a wide selection, fast and free delivery with its Prime loyalty program, competitive prices, and convenience.
Brick-and-mortar retailers, like Walmart (NYSE:WMT), have imitated components of Amazon’s e-commerce business model, while others have paved their own way.
Etsy (NASDAQ:ETSY), for example, operates a marketplace for handmade and other unique items, which has given the company its own niche in e-commerce that attracts artisans and buyers who want items they can’t find anywhere else.
Shopify (NYSE:SHOP) is another example of a different kind of e-commerce company. It sells software to run e-commerce websites and businesses. Shopify has more than 1 million subscribers who use its products to run their own e-commerce businesses.